Making payments on your invoices

We offer several convenient payment methods to help ensure your billing process is smooth and hassle-free. Depending on your company, you may have special requirements or processes to follow in regards to submitting payments. This article walks you through best practices and the methods available to you and your teams.

Accessing Your Invoices

To access invoices associated with your account, first login to the Avail app. Once logged, in you will find the "Invoices" tab in the main navigation on the right side of your screen.

Invoices Tab

Within the Invoices Tab, you'll find several helpful features that make organizing and paying your invoice easy and simple to do.

1. Filters: At the top of the Invoices Tab, you'll see quick filter options to view invoiced, outstanding, past-due, and all of your invoices.
2. Summary Cards: You'll also find summary cards that show your total number of invoices, total dollars invoiced, and any open balance amounts.
3. Invoice Table: Once your filters are set, your invoices will be displayed accordingly in the table below. This table allows you to sort by column, filter by date, or even download your invoices into a .CSV file.

Selecting Invoices to Pay

From the Invoices Tab, you can select which specific invoices you'd like to pay. You can submit payments individually, or bulk select open invoices to make a lump sum payment. This helps streamline the billing process and reduce the amount of payment submissions you have to make.

Once selected, a "Pay" button will appear. Click to proceed to payment.

Payment Methods

Our payments are securely processed through Stripe. Stripe is a leader in security, convenience, speed, transparency, and global reach of payment processing.

1. Credit Card: Enter your card details to make a secure payment. We accept all major credit cards (Visa, Mastercard, American Express, Discover, etc) 
2. Bank Transfer: Transfer funds directly using your bank account information.
3. Bank Login: Securely connect and log into your bank account to make a direct payment.
4. Google Pay: Use Google Pay for a quick and easy transaction.
5. Mail a Check: If you prefer, mail a check to Avail Swag at 9555 Monroe Road, Charlotte, NC 28270
6. Wire Transfer: Use the banking details found on your invoice confirmation email to make a direct transfer.

Troubleshooting Payment Issues:

If you encounter any problems during the payment process, please contact our support team immediately.

Contacting Support:

For any questions or assistance with payment methods, reach out to our support team at accounting@availlabs.com or call us at 704-228-8828.

By offering multiple payment methods and detailed invoice management features, we aim to make your billing experience as seamless as possible.

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